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Question

Question

Email Import module support from a Mail server

Updated February 20, 2018
asked on September 3, 2013

-    Laserfiche does not support an email import module that receives documents in the forms of emails and attachments from a mail server ?

 

 

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Answer

APPROVED ANSWER
replied on November 6, 2013 • Show version history

check here for the different solutions: http://www.laserfiche.com/en-us/Marketplace#Email_Archiving

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replied on November 12, 2013

Have any of these replies answered your question? If not, What are you looking for exactly?

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replied on February 20, 2018

I have many customers who would like to designate an email address (invoices@company.com) that would automatically import into a user/group workflow.  

Can this be done yet?

Thank you

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replied on February 20, 2018

Yes, see Email Archiving functionality in Import Agent.

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Replies

replied on September 4, 2013

There are a number of third party options... The problem is the customer knowing what they want:

  • Server side rules to attempt to import the right emails
  • Server side product to import everything
  • Client side product to rely on staff to create auto-import rules

 

And then there's the question of handling duplicates (especially on the server side products) - do you just accept there will be duplicates or do you create a funky/smart Workflow to manage duplicate emails.

 

Hope that helps!

 

-Ben

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replied on September 4, 2013

There are a number of third party options... The problem is the customer knowing what they want:

  • Server side rules to attempt to import the right emails
  • Server side product to import everything
  • Client side product to rely on staff to create auto-import rules

 

And then there's the question of handling duplicates (especially on the server side products) - do you just accept there will be duplicates or do you create a funky/smart Workflow to manage duplicate emails.

 

Hope that helps!

 

-Ben

replied on September 4, 2013

There are a number of third party options... The problem is the customer knowing what they want:

  • Server side rules to attempt to import the right emails
  • Server side product to import everything
  • Client side product to rely on staff to create auto-import rules

 

And then there's the question of handling duplicates (especially on the server side products) - do you just accept there will be duplicates or do you create a funky/smart Workflow to manage duplicate emails.

 

Hope that helps!

 

-Ben

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