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Question

Windows XP and Laserfiche 9

Laserfiche Version 9 Administration
Updated May 29, 2013
asked on April 22, 2013 • Show version history

One of our customers is looking to upgrade to Laserfiche 9 in June.  They are predominantly running Windows XP on the clients but have a mix of Windows 7 and 8 as well.  From what I understand, on occasion workstations that are running Windows XP and have been upgraded to Laserfiche 9 have had some issues with the scanning interface not fully closing.  I wanted to check on two things:

 

1)     What is the estimated timeline on getting a fix for the above issue?

2)     If we upgrade the server to the lastest version of 9 and leave the XP clients on Laserfiche 8, will there be any issues?

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APPROVED ANSWER
replied on April 22, 2013 • Show version history

We have resolved the scanning freezing issue as of Laserfiche 9.0.2. However, you can upgrade the Laserfiche server first without disrupting any functionality form the desktop clients on Laserfiche 8. This allows you to test the client in multiple OS to make sure everything is working as it should.

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