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Printing from Web Access 9

Web Client
Updated October 8, 2015
asked on April 3, 2013 • Show version history

When printing from web access do you have to export the document first, or is there something that I am missing in order to print the document without doing that?

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Answer

APPROVED ANSWER
replied on April 3, 2013 • Show version history

Printing from Web Access will require you to export the document first. This is because Web Access doesn’t have its own printing functionality. It will use the print settings of the browser you are using. Have you tried using the Quick Print option? It’s still going to export the files but it bypasses the extra menu popups which will make the process easier. When you use Quick Print, it should open the file in another tab which will allow you to print it from there. You can find more information regarding printing in Web Access here.

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Replies

replied on March 3, 2014

None of our users have the export permission, so they are unable to print. I guess we will have to stick with the Laserfiche Client for now. Are there plans to add simple printing functions to Web Access?

 

Thanks!

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View 4 previous replies
replied on March 3, 2014

There really isn't a way to print Laserfiche content from a web browser that wouldn't be more accurately classified as an export operation.  The Web Access server can deliver content to the browser, but there is no way to tell if that content was ever sent to a printer.

 

This is definitely something that we will have to look into more as we continue to develop our web applications.

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replied on March 3, 2014

Hi Jason,

 

I'm curious why a user would not be allowed to export but would be allowed to print. Would you mind expanding on the scenario here?Thanks!
 

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replied on March 4, 2014
Sure. Unless you can limit the scope of what can be exported(which may exist that I am not aware of), the worry is that it is very easy for a user to export portions or entire volumes of records with ease, where printing would be too cumbersome to tempt record theft.
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replied on April 2, 2014

Am I correct in my thinking that if a user can export one document to print, they can export a whole volume? There isn't any way to limit a user to exporting only documents, not folders that I am missing, is there?

We really don't want to give export to everyone who needs to print. Any suggestions would help!

 

Thanks.

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replied on April 2, 2014

The entry access rights configured for the user in question handle this aspect. Do you mean that there exists a scenario where a user is allowed to read an entry, but you want to prevent that user from being able to export it, while there would exist other entries that the user can read and should be able to export?

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replied on April 3, 2014

Sorry I wasn't clear.

Let's say our folder structure is:

-Root

    -Folder

    -Folder

        -SubFolder

             -Tiff

    ...1,000's of Folders

 

If I gave a user the export permission simply to enable them to print a TIFF, they can now right click on Root, Click Export, and walk away with our ENTIRE medical record repository very easily. 

 

I wasn't sure if there was a way of giving a user the ability to print without this risk.

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replied on April 3, 2014

It seems that your main concern is more with access rights than the export feature right. Access rights determine which entries a user has access to so you'll want to make sure that is configured properly first. That way users can only export documents they have access to.

 

This goes back to my previous question regarding possible medical records that users are supposed to be able to access, but you don't want them to be able to export them, while also having another set of medical records they can access as well as be allowed to export?

 

My first suggestion would be to review this help page regarding configuring security and access rights in Web Access.

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replied on October 8, 2015

I am having the same issue. The only way I have found to give people without being a named user access to the web version is to give them read only access. 

Just yesterday two people where able to print but, now the print (export) icon is no longer visible.

We are using Laserfiche WebLink Version: 9.0.0.259.

The people logging into web access would be using a Public Portal License.

Is there some key setting I am missing that would allow a Public Portal License user to be able to export and print?

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