You are viewing limited content. For full access, please sign in.

Question

The file cannot be downloaded from the Solution Templates at the moment

asked on October 26

In Forms, I found the process I want and click Download Files, then Download:



I receives this error:

{"message":"The file cannot be downloaded from the Solution Templates at the moment. Please try again later. [LFF2606-CannotDownloadFileFromBPL]","exceptionType":"Laserfiche.Forms.CommonUtils.Exceptions.LFFormsException","errorCode":"2606","entryType":"1"}

I've tried Microsoft Edge (even with InPrivate window) and Google Chrome. I get this error in all.

Can someone assist?

0 0

Answer

SELECTED ANSWER
replied on October 27

Do you mind trying again? I'm not seeing an issue. If it still does not work, please contact your solution provider to open a case with Laserfiche Support.

0 0
replied on October 28

Just tried again. Same error. I will get in touch with my SP. Thanks!

0 0

Replies

You are not allowed to reply in this post.
You are not allowed to follow up in this post.

Sign in to reply to this post.