You are viewing limited content. For full access, please sign in.

Question

Posted to Laserfiche Cloud

Question

Restricting Task Assignment

asked on September 30

We have been looking at task reassignment for a client, and it appears the following point, from this discussion, is still accurate:

  • Users without the "Process Administrator" right can only reassign tasks which are currently assigned to them, and they can reassign these tasks to any user of the cloud account

If a task is assigned to a Team, any user within the team can assign it to themselves, and if a task is assigned to you, you can reassign it to anyone in the company.

Where we have a task that must be completed by a member of a team we are having to work-around this, by checking the current user's name against a separate lookup table to see if they are allowed to complete the task. This is more work when creating the BP, and is more operational work to keep the Team membership and lookup table in sync.

0 0

Replies

replied on September 30

Hi Gilbert! 

So it seems to me that you need to be able to assign directly to a team member and that team member should not be able to re-assign to others on the team or release it back to the team, is that correct?

Right now if that team member does not have any process rights (such that they can go to monitor of the process) on the process they should not be able to re-assign the task. We are releasing some updates on Friday to tasks that will include making sure Team Managers have the rights within the team to re-assign to only the team.

You can also hide task eligibility or task assignments from others on the team too.

Happy to discuss this more in depth if you have any free time!

1 0
You are not allowed to follow up in this post.

Sign in to reply to this post.