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Question

Does Forms have functionality to observe business hours rather than elapsed time on task deadlines?

Forms

Updated August 10

asked on August 10

Does Forms have any built in functionality for task deadlines to observe business hours instead of elapsed clock time?

For example, we set a User Task deadline of 3 hours. Our business hours are [8:30am to 5:00pm, Monday to Friday]. A form submitted at 4:00pm is currently due at 7:00pm the same day. We would want it due at 10:30am the next business day, counting only the working time.

We have looked at the deadline configuration on the User Task and only see duration fields, with no option for a working calendar or business hours.

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Replies

replied on August 10 • Show version history

I would make the calculation outside of Forms and then feed that date/time back in. Use a stored procedure or Workflow step to get that 10:30Am the next day data. The question is how best to use that.

I haven't tested this. I'm just throwing it out as something for you to test here. Place your variable in the user task here. Swap out Task Start Time with your calculated variable.

here is how Matt did it with Workflow:
https://answers.laserfiche.com/questions/184196/Set-Business-Hours

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Asked August 10
Updated August 10
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