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Question

Question

Cloud Audit Trail Settings are oddly persistent.

asked on July 20 • Show version history

We have two situations where the Everyone Audit Trail settings are oddly sticky. The first one is a Professional System, one is starter.  Both were migrated from an on prem system. For every user and group, the Audit settings were grey'd out, and set to "Inherit from group".

We can turn the Everyone Audit Trail settings off, but when we looked at both users and groups, and the "Inherit from group" was still checked and disabled, and the items Everyone was auditing were still checked.  This means that the AT settings for different groups and users cannot be changed. Instead, they continued to show the original Everyone AT settings still checked.  Bug? Expected behavior?

 

 

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Replies

replied on July 28 • Show version history

Update: This happens when a system was migrated from on prem, and it was migrated prior to 2018.  Support has a fix, you'll need to open a case.

 

Update #2: Turns out with Starter Cloud, you can only set auditing from the Everyone account.  Everything else is disabled.

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