Hello all, we are using Laserfiche Forms 12. When in the Monitor tab and reviewing the history of an instance. is there a way to go back to a previous step?
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replied on July 16
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If you want to go back to a prior user task - and your process doesn't have built-in routing that will take you back to that task - then really the only option would be to Terminate the instance, and then restart the instance at the desired task. This won't work if the task is inside a sub-process, only if it is in the main process.
You have to terminate it because there is a way to restart the instance at any previous user task, but that only exists for restarting it, and isn't something available while the instance is still in progress.
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