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Question

Question

Remove OCR 19.2 or leave with OCR 22.2?

asked on June 17

I am testing LFGet to upgrade our Windows Clients still on 10.4 and 11.  In my testing, I have noticed it does not uninstall OCR 19.2 when installing OCR 22.2.  Is it best practice to uninstall OCR 19.2 after 22.2 is installed, or should I leave 19.2?  I don't believe there would be any legacy versions that would still need 19.2 after upgrading.

 

These are the products I'm installing/upgrading:
'WebToolsAgent,WindowsClient,OCR,OfficePluginSetup,ScanningSetup,Snapshot'

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Replies

replied on June 17

What other Laserfiche components do you have on the machine besides the ones above? They may be using the older version of OCR. 

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replied on June 17

Only those.  I removed all Laserfiche components first and tested upgrading from 10.4.3 and also from 11 (20250311.iso).   When installing 10.4.3 and 11, I only installed the Windows Client using the Typical Install option.

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