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Question

Question

Receiving Error code 9008

asked on May 4

Error Code: 9008

Error Message: Error executing SQL command.

General database error. [9008]

 

------------ Technical Details: ------------

 

LFSO:

    Call Stack: (Exception)

        CLFEntryListing::CreateForDispatch

        CLFFolder::GetEntryListing

    Additional Details:

        HRESULT: 0xc0042330 (CLFEntryListing::setParams, lfentrylisting.cpp:123)

         (LFSO/10.4.2.89)

LF.exe (10.4.2.256):

    Call Stack: (Current)

        CFolderTreeView::GetEntryListingByFolder

        CFolderTreeView::GetEntryListingByFolderId

        CFolderTreeView::InsertChildFolders

    Additional Details:

        Exception: 0xc0042330 [9008] (Error executing SQL command.) (CFolderTreeView::GetEntryListingByFolder at foldertreeview.cpp:4117)

    Call History:

        IsRepositoryLoggedIn

        GetOptionString ([Settings]RefreshFolderPane)

         CAttachedRepository::GetProfileValue

        CFolderTreeView::InsertChildFolders

         CFolderTreeView::GetEntryListingByFolderId

          CFolderTreeView::GetEntryListingByFolder

           GetOptionString ([Settings]ColumnGroupedByFoldersAndDocuments)

            CAttachedRepository::GetProfileValue

Replies

replied on May 4

There should be more information in the event viewer on the Laserfiche Server. 

Does it happen on login? Are there any folders that load?

replied on May 5

Unable to access any documents or folders within the repository 

replied on May 7

-Can you successfully connect to the repository DB (with the same user used in LF ) using SSMS?

-Check that all, including the repository DB is online in SQL: SELECT name, state_desc FROM sys.databases.

-Check that the SQL Server service is running.

-Check that there is available storage space on the SQL server as well.

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