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Question

Question

Audit Trail - Request value empty after entering value when deleting a document. - Laserfiche Cloud

asked on March 25

I have a client who enabled the “Prompting Users for Reasons” feature when deleting entries in Laserfiche Cloud. They would like to generate a report showing these reason values. According to the documentation, this information should appear in Audit Trail; however, I am not seeing the reason text recorded there.

Am I overlooking something, or could this be a potential bug? Any insight would be greatly appreciated.

 

Delete a document.

Delete Popup appears

 

Select a reason for deleting this item

 

Click Delete

Audit Trail on Document I deleted

 

 

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Replies

replied on April 2

Thank you for reporting this issue. It's a bug -- we will fix it.

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