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Question

Operational Dashboard / Reports Tab not visible for participants?

Laserfiche Laserfiche Cloud
Updated March 23
asked on March 10

Hi. With the recent updates, users who were able to view the operational dashboard with participant license are not able to see it anymore as it has been moved to Reports tab. Is there any way they can view the operational dashboard without having full license? Many users who are part of the process owner teams do not require full license and only need operational dashboard to view their tasks and progress of other applications

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Replies

replied on March 11

We're looking into this right now reference #647985

Are these participant users given access to the processes through teams in process automation? Curious what your setup is for these users.

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replied on March 11 • Show version history

Yes for these participant users, they were given access to the project through teams and assigned the analyst role. That gave them the ability to view the operational dashboard previously but not reports which was not required at that time. Not sure if the analyst role played a part but these are the settings that gave them the ability to view the dashboard

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replied on March 19

This has been fixed! Let me know if you run into any issues

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replied on March 23

Thanks. Users are able to see the operational dashboard now. Appreciate the quick resolution on this

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