Question

Laserfiche Forms - Can't preview uploaded tif/tiff files

Forms Forms Layout Designer

Updated February 17

asked on February 17

We just noticed that uploaded tif and tiff images are not previewable in version 12. We just rolled out a forms process where approvers need to be able to preview the uploads and were surprised to discover this. Is there a reason for this?

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replied on February 17

Are they previewable in other versions of Laserfiche? It doesn't work in the latest cloud or self-hosted on my end.

Not that they shouldn't be preivewable, I created a work item for this #593864

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replied on February 17

I don't know if you could preview tif files in other versions. We rolled out this process after we moved to version 12. I've removed .tif and .tiff from allowable extensions on the form, so we're good. However, that is the one file type I didn't even question.

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replied on February 17

I just tried this in version 11, self-hosted. You can not preview a tif. It works fine for other formats but not tif. Very strange, especially since you can save docs as tif files...

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replied on February 17

Agreed, I'll have the team look at it

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Laserfiche Forms - Can't preview uploaded tif/tiff files

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