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Question

Question

Invalid Users Are Not Available to Select in the Forms\Monitor\Tasks

Forms Self-Hosted Version 12 Administration
Updated February 11
asked on February 11

We have a lot of user changes in our organization, which means users are coming and going in Laserfiche. In the Forms Workload report we are able to see tasks assigned to "Invalid" users. If we go to Monitor, Tasks tab and try to search for one of the "Invalid" users in the "Assigned To" field, the user does not appear. Can the Invalid users be added to this list please?

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Replies

replied on February 11

Are the invalid users in the report showing up as "Invalid" or as their usernames?

In monitor, if you locate the task by instance id, does it show their usernames?

 

Or is the problem that literally the search dialog box doesn't show invalid users so you can't locate the tasks by username?

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replied on February 11

In the Workload report the name of the users will be displayed and next to the name have "(Invalid)".

In Monitor in the search dialog box, it doesn't show any invalid users.

It would be nice if there was a filter option to show tasks assigned to invalid users.

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