Hi everyone,

We are currently configuring a Laserfiche Forms business process where an email notification includes a dynamically generated QR code. The QR code is embedded with the Forms User Task URL using the mobile task link token (e.g., {/dataset/_mobile_task_link}).

Here's my current code for email notification using User Task:

<!-- FORM TASK (MOBILE) -->
  <div style="font-family: Arial, sans-serif; text-align: left; margin-top: 15px;">
    <b>Form Task (Mobile):</b><br>

    <img src="https://api.qrserver.com/v1/create-qr-code/?size=160x160&amp;data=https%3A%2F%2F{/dataset/_mobile_task_link[@_step_id=6]}" alt="QR Code - Form Task Mobile" style="border:1px solid #ddd;padding:5px;"><br>

    <a href="https://{/dataset/_mobile_task_link[@_step_id=6]}" target="_blank" style="color:#0066cc;">
  Click to open the task on your mobile device
</a>
  </div>
 

Requirement:

When a user scans the QR code using mobile phone (from desktop email or printed copy), we want it to:

1. Open the specific assigned Forms User Task

2. Redirect directly to the Laserfiche Mobile App

3. Avoid opening the task in a standard web browser (Safari/Chrome)

Current Behavior:

• The QR code successfully resolves to the Forms task URL.

• However, it always opens in the mobile browser instead of the Laserfiche App.

• Users are then required to manually log in via browser.

Technical Questions:

1. Does Laserfiche Forms support deep linking (app URI scheme) for User Tasks?

2. Is there a documented custom URL scheme (e.g., laserfiche://) that can be used to force open the Laserfiche App?

3. In Laserfiche Self-Hosted, is there a configuration setting to enable mobile app redirection?

4. Has anyone implemented Universal Links (iOS) or App Links (Android) with Laserfiche Forms?

Environment:

• Laserfiche Self-Hosted

• Forms Version: 11

• Laserfiche Mobile App (iOS/Android)

We are looking for a supported or recommended approach to achieve seamless redirection from QR code to the Laserfiche Mobile App User Task.

Any technical insights or implementation examples would be appreciated.

Thank you.