Hi Andrew,

Sure thing. I mean it's hopefully fairly obvious, but to elaborate:-

Chat - Many conversations and decisions now happen over IM, particularly within MS teams, even between organisations. Currently the only way to capture that activity as a record is to copy and paste the chat content into a word document, and then manually save that to Laserfiche. Some kind of Laserfiche button within teams to say archive the last xx days chat history to Laserfiche would be amazing. This would then allow it to be stored against a client record, and searchable within Laserfiche.

Video - Laserfiche cloud offers fantastic transcription services when it comes to video files, however the current method of getting a teams meeting recording into LF cloud is fairly cumbersome to say the least. First you'll need to somehow download the teams meeting recording to your desktop, then manually upload this into Laserfiche cloud. Again it would be great to have a Laserfiche option at the end of the meeting, where the meeting recording could be saved into Laserfiche via a single click, and metadata assigned accordingly. This video can then be transcribed and even interrogated by Laserfiche AI for content and decision actions etc.

Not sure how or if any of these options are even possible, but would be a great addition to the product suite. Most organisations in the EU live within the MS suite.

Cheers!