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Question

Question

user cannot edit metadata when printing to laserfiche

asked on January 7

Hello, I have looked into an issue where a user cannot edit Metadata in the template when printing to Laserfiche. I have gone over their access in Admin and their folder rights and don't see any issues. The other users are working fine its just 1 user with an issue where they could do this previously. I don't know where else to troubleshoot. 

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Replies

replied on January 8

Hi Kristina. When you say "printing to Laserfiche" are you referring to using snapshot?

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