asked two days ago
•
Show version history
Just been doing some browsing in the Laserfiche Server event viewer logs today and saw the below error logged several times.
Log Name: Laserfiche-ContentRepository-Service/Admin
Source: Laserfiche-ContentRepository-Service
Date: 12/17/2025 9:28:08 AM
Event ID: 144
Task Category: None
Level: Error
Keywords:
User: XXXX
Computer: XXXX
Description:
LFS received an unrecognized or unexpected error from LFDS. Service Call=LookupNestedGroupMembership(database=XXXX,providerName=,sidOrName=XXXX,token=94h10bPi551o2d7i8M7Qymge/YOfDbLF/hDfAu8P4Uo=); LFDS error code=0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Laserfiche-ContentRepository-Service" Guid="{82FC23FE-4B0A-435C-82E6-01C7077098AF}" />
<EventID>144</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2025-12-17T16:28:08.194066300Z" />
<EventRecordID>5092625</EventRecordID>
<Correlation />
<Execution ProcessID="3264" ThreadID="5820" />
<Channel>Laserfiche-ContentRepository-Service/Admin</Channel>
<Computer>XXXX</Computer>
<Security UserID="XXXX" />
</System>
<EventData>
<Data Name="ServiceCalled">LookupNestedGroupMembership(database=XXXX,providerName=,sidOrName=XXXX,token=94h10bPi551o2d7i8M7Qymge/YOfDbLF/hDfAu8P4Uo=)</Data>
<Data Name="LFDSErrorCode">0</Data>
</EventData>
</Event>
Looking in the LFDS event viewer logs I found the below error at the same time.
Log Name: Laserfiche-Directory Service-Server/Operational
Source: Laserfiche-Directory Service-Server
Date: 12/17/2025 9:28:08 AM
Event ID: 28
Task Category: None
Level: Error
Keywords:
User: XXXX
Computer: XXXX
Description:
ExtendedErrorCode: 8335
ExtendedErrorMessage: 0000208F: LdapErr: DSID-0C090D4B, comment: Error processing name, data 0, v4f7c
Extra Information: System.DirectoryServices.DirectoryServicesCOMException (0x80072032): An invalid dn syntax has been specified.
at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.RefreshCache(String[] propertyNames)
at Laserfiche.LicenseManager.Utils.QueryADGroupMembership(String dn, IdentityProviderSpecs specs, Dictionary`2 groups)
at Laserfiche.LicenseManager.LicenseManagerService.GetGroupsForAD(LicenseCacheEntry lce, IdentityProviderSpecs specs, String sid)
at Laserfiche.LicenseManager.LicenseManagerService.GetGroupsFromDirectory(LicenseCacheEntry lce, IdentityProviderSpecs specs, String sidOrName)
at Laserfiche.LicenseManager.LicenseManagerService.LookupNestedGroupMembership(LicenseManagerServiceCallArgs _args)
at Laserfiche.LicenseManager.LicenseManagerService.DispatchFunction(LicenseManagerServiceCall func, LicenseManagerServiceCallArgs args)
Type:
System.DirectoryServices.DirectoryServicesCOMException
Stack Trace:
at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.RefreshCache(String[] propertyNames)
at Laserfiche.LicenseManager.Utils.QueryADGroupMembership(String dn, IdentityProviderSpecs specs, Dictionary`2 groups)
at Laserfiche.LicenseManager.LicenseManagerService.GetGroupsForAD(LicenseCacheEntry lce, IdentityProviderSpecs specs, String sid)
at Laserfiche.LicenseManager.LicenseManagerService.GetGroupsFromDirectory(LicenseCacheEntry lce, IdentityProviderSpecs specs, String sidOrName)
at Laserfiche.LicenseManager.LicenseManagerService.LookupNestedGroupMembership(LicenseManagerServiceCallArgs _args)
at Laserfiche.LicenseManager.LicenseManagerService.DispatchFunction(LicenseManagerServiceCall func, LicenseManagerServiceCallArgs args)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Laserfiche-Directory Service-Server" Guid="{8f289ef0-f5cb-445b-87ab-2d62c3d1aa63}" />
<EventID>28</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000000</Keywords>
<TimeCreated SystemTime="2025-12-17T16:28:08.1889454Z" />
<EventRecordID>842520</EventRecordID>
<Correlation />
<Execution ProcessID="3520" ThreadID="6872" />
<Channel>Laserfiche-Directory Service-Server/Operational</Channel>
<Computer>XXXX</Computer>
<Security UserID="XXXX" />
</System>
<EventData>
<Data Name="ExtendedErrorCode">8335</Data>
<Data Name="ExtendedErrorMessage">0000208F: LdapErr: DSID-0C090D4B, comment: Error processing name, data 0, v4f7c</Data>
<Data Name="Stack Trace">System.DirectoryServices.DirectoryServicesCOMException (0x80072032): An invalid dn syntax has been specified.
at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.RefreshCache(String[] propertyNames)
at Laserfiche.LicenseManager.Utils.QueryADGroupMembership(String dn, IdentityProviderSpecs specs, Dictionary`2 groups)
at Laserfiche.LicenseManager.LicenseManagerService.GetGroupsForAD(LicenseCacheEntry lce, IdentityProviderSpecs specs, String sid)
at Laserfiche.LicenseManager.LicenseManagerService.GetGroupsFromDirectory(LicenseCacheEntry lce, IdentityProviderSpecs specs, String sidOrName)
at Laserfiche.LicenseManager.LicenseManagerService.LookupNestedGroupMembership(LicenseManagerServiceCallArgs _args)
at Laserfiche.LicenseManager.LicenseManagerService.DispatchFunction(LicenseManagerServiceCall func, LicenseManagerServiceCallArgs args)
Type:
System.DirectoryServices.DirectoryServicesCOMException
Stack Trace:
at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.RefreshCache(String[] propertyNames)
at Laserfiche.LicenseManager.Utils.QueryADGroupMembership(String dn, IdentityProviderSpecs specs, Dictionary`2 groups)
at Laserfiche.LicenseManager.LicenseManagerService.GetGroupsForAD(LicenseCacheEntry lce, IdentityProviderSpecs specs, String sid)
at Laserfiche.LicenseManager.LicenseManagerService.GetGroupsFromDirectory(LicenseCacheEntry lce, IdentityProviderSpecs specs, String sidOrName)
at Laserfiche.LicenseManager.LicenseManagerService.LookupNestedGroupMembership(LicenseManagerServiceCallArgs _args)
at Laserfiche.LicenseManager.LicenseManagerService.DispatchFunction(LicenseManagerServiceCall func, LicenseManagerServiceCallArgs args)</Data>
</EventData>
</Event>
Any idea how to fix this error?
Running LFDS 12.0.2510.261 and Server 12.0.2.343.
0
0