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Question

Question

Email as business process or workflow starter

asked on November 7

Hi,

Is it possible to start a business process in LF cloud from a received email?
For example, can Laserfiche capture metadata or trigger a process automatically when an email is received (without using on-premise tools like Email Archive Agent)?

Thanks in advance for any guidance or examples!

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Replies

replied on November 7

You would need Email Archive to monitor the inbox and pull incoming messages into the repository. Alternatively, users would have to drag the message into the repository to create a document. 

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