On January 5, 2026, Laserfiche Cloud will disable access to the following TLS 1.2 cipher suites:
- ECDHE_RSA_WITH_AES_256_CBC_SHA384
- ECDHE_RSA_WITH_AES_256_CBC_SHA384
- ECDHE_RSA_WITH_AES_128_CBC_SHA256
- ECDHE_RSA_WITH_AES_256_CBC_SHA
- RSA_WITH_AES_256_GCM_SHA384
- RSA_WITH_AES_128_GCM_SHA256
- RSA_WITH_AES_256_CBC_SHA256
- RSA_WITH_AES_128_CBC_SHA256
Cipher suites are sets of encryption algorithms and methods that are used to secure communications when browsers and other programs utilize the Transport Layer Security (TLS) family of protocols. Laserfiche is retiring the use of the cipher suites listed above to better protect our systems and to conform with the guidelines published in the National Institute of Standards and Technology (NIST) SP 800-52.
As a result, applications running on some older operating system versions may no longer be able to connect to Laserfiche Cloud after January 5, 2026. The following versions of Microsoft Windows are impacted by this change:
- Windows 7
- Windows 8.1
- Windows Server 2008
- Windows Server 2008 R2
- Windows Server 2012
- Windows Server 2012 R2
Very old versions of web browsers may also be affected even when running on operating systems not listed above.
If you are running an application that connects to Laserfiche Cloud on a version of Windows listed above, you must upgrade to a newer version of Windows prior to January 5, 2026, to ensure uninterrupted access to Laserfiche Cloud services.
For questions or concerns please contact Laserfiche Customer Support at support@laserfiche.com.