I have a forms process that has been in place for over a year and has worked with no problems. The process sends customers confirmation emails that their account is set up, then goes to a user task that is designed to just hold for 45 days when a timer is triggered so the customer receives a reminder email to set up paperless billing.
The last triggered timer last night worked as expected:
As of the first triggered timer of this morning, the trigger is duplicating. Additionally, there are two different scenarios that exist.
Scenario 1 (Most Common): One triggered set of events completes, the other terminates.
There are several instances I have seen in which the timer events are split around the user task like this:
Scenario 2: Both triggered sets of events complete, customer receives two emails.
I have seen two instances during this time which have processed as expected and about 40 which have not.
Question
Question
Timer Event is Duplicating. Some Complete Twice, Others One Terminates.
asked on October 27
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