When you open a document in the Web Client it opens in a different tab. That part is nice because it allows you to open multiple documents in new tabs. What our users have a hard time with is the Back button. When clicked it takes the user to the Folder browser, but because it opened in a new tab they now have 2 tabs open for the folder browser. And this continues each time they open a document.
Instead, it would be nice if the Back button was changed to a Close button that closed the browser tab instead. This would keep the original folder browser tab open, but help the end user control how many other tabs they have open.