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Question

Question

Routing cannot be split to any subsequent branch

asked one day ago

Hello,

I am getting a process suspension error message that  Routing cannot be split to any subsequent branch.

The student is getting the notification email and the submitted form is also saved on the repository, so the process is "working". Not sure why I am getting this error message when none of the boxes under the Assistive Technology and DHH fields are checked. Here is the process diagram

Thank you.

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Replies

replied one day ago

What are your conditional rules on the gateway?  

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replied one day ago

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replied one day ago

You're getting the error because the gateway doesn't have conditions for none of the checkboxes to be checked.  An inclusive gateway acts as an and/or decision and the form submission does not match any of your conditions.

 

 

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replied one day ago

so what should I add?

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replied one day ago

If you don't want either of the paths to be the default outflow path, create another path from the gateway to your End and put in conditions for that path where everything is unchecked.

 

 

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