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Question

Question

Web client searches very slow for some users and certain search terms

asked on October 9

Laserfiche Repository Web Client 12 (12.0.2505.796)

Laserfiche Repository Access 11.1.2503.595

Laserfiche Directory Server 12.0.2506.370

I have a template that has fields for Date and Department, among others. Two users were attempting to perform a search in the Web Client filtering to the built-in Date field with Created (1) between 10/1/2024 - 09/30/2025 and selecting different Department options. Searches for most of the Departments worked perfectly, but there were two that spun the search box indefinitely. I can do the exact same search and retrieve results immediately, even across VPN. When I had the problem users switch to using the template's Date field (2) instead it works normally.

Any ideas? TIA!

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Replies

replied on October 14

This seems like expected behavior to me. The search times would differ because searching for "Date created" will search the date created for every entry in the repository. Searching the "Date" field will only search entries that have a "Date" field (which I assume is far less than every entry in the repository).

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