I have a weird issue going on. I have released a new web app for my users. In this app, I load a document from LF with this syntax.
https://*************/laserfiche/docview.aspx?db=Accounting&id=706657&readonly=true&mode=embed
For the most part, it works. On my computer, it's almost 100 percent.
My new users for some reason are having this issue where it looks like everything loads, the document is just not there. However, if they click the "DETAIL" tab that is vertical on the right side of the iFrame, when the details tab is expanded, the document shows up. They close the detail tab and the document is still there.
It's a weird glitch that doesn't always happen.
The questions I have are, has anyone ever dealt with this? What could I look for to try and troubleshoot the issue? The documents are always PDFs and I'm not sure if that is part of the issue, too. It's hard to troubleshoot since it seems to work on my computer.
Thank you in advance.
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Question
embed document don't always show
asked on October 8
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replied on October 20
We found that the problem is caused by Web Client setting the DIV with class imagePaneColumn to a height of 0%
If you click details, it updates it to 100% and the doc becomes visible because it is not 0% height
If you manually fix it to be 100% the doc also shows
It only happens occasionally
They are using mode=embed
This is in version 11 (11.0.2401.9)
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