Hello, I am trying to run OCR on files that originate as .docx but are converted to .pdf using the "Update Word Document" activity. I am able to successfully convert the .docx to .pdf, but then the workflow seems to fail at the step where I would use the Run Capture Profile to extract metadata. However, when I test by saving the same .docx file to a .pdf in Windows (outside of Laserfiche) and then upload that .pdf file, the OCR step executes as intended. So, I don't think it's a problem with the OCR itself. I suspect the workflow is missing a step that would sort of orient the logic to consider the converted .pdf (from .docx) as a "new" file to run through the OCR step. Hopefully this makes sense. I've tried several strategies, like adding a delay activity, having the converted .pdf move into a separate folder and then setup a trigger to run the OCR on the folder move, etc. None of these seem to work. Appreciate any ideas!
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Capture profile not working on .pdf converted from .docx
asked on October 7
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