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Question

Self Hosted Forms Error - How to find the Business Process causing the service to crash

Forms

Updated September 23

asked on September 22

We got an error from a business process which caused the Routing service to crash immediately afterwards.

But it says Business Process ID: 0 and Business Process Name is empty.

How do I find out what process this is so that we can prevent it from shutting down the primary service

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Replies

replied on September 22

This UnexpectedError is a browser bug in Chrome version 137 and above. It does not cause the routing service to crash. To identify the cause of the crash, you need to check the application log or enable the diagnostics debug log to see what happened before the crash.

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replied on September 23

No Errors found in the Application Log. 2 minutes after this error though we got the dreaded UnableToTriggerRoutingErrorAdmin and the service needed to be restarted to get things moving again.

Checked the ProgramData logs and nothing posted there for months. Changed it to Debug.

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Asked September 22
Updated September 23
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