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Question

Question

LFDSSTS 12 Not Showing Correctly When Access from WebLink 11

asked two days ago Show version history

We recently upgraded LFDS to version 12.0.2506.370. We have WebLink 11 installed, and it is configured to LFDS authentication. It uses the LFDSSTS on the LFDS server. If I try to access WebLink it sends me to a login page that looks like this:

If I access it from Forms or the Web Client (both on 12) the LFDSSTS page looks like this:

For the page that is displayed for WebLink, I am unable to authenticate, and it just shows a generic error message.

Has anyone else run into this?

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Replies

replied two days ago Show version history
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replied one day ago

I had another co-worker try and she gets the correct STS log in page when trying to access WebLink. So we both tested manually typing in the address in the browser and both get a different result on the LFDSSTS page. Reviewing the URLs, I determined that for the one that is working correctly, it contains the name of the LFDS licensing site and the one that is not working, does not.

We have 3 web servers on a load balancer. Could it be something with the WebLink configuration or the license file on one of the servers that is causing the issue?

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replied one day ago

After looking into this more, it looks like the wrong license file was used for WebLink. It had a Web Client license file. After replacing it with the correct license file, the issue looks to be resolved.

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