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Question

Has anyone seen this error "The requested operation cannot be performed on a file with a user-mapped section open." ?

Laserfiche Workflow Self-Hosted

Updated September 5

asked on September 5

We get this message error intermittently on the search repository activity in workflow. Doesn't happen every time, but enough to be come a nuisance. Nothing is generated in the event logs for it or at the time of the error.

We though initially that it was due to too many tokens in the search syntax, but it does happen with just 2 tokens in the search syntax.

Any ideas what the error actually means?

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Replies

replied on September 5

Sounds like something is locking the entry - does the admin console show any locks on entries at the time of the error? Any chance LF happens to be performing page generation or OCR tasks on one the entries that the search would be attempting to return? That is where I would start.

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Asked September 5
Updated September 5
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