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Question

Exception from HRESULT: 0x800A01A8

Version 12 Web Client Self-Hosted

Updated one day ago

asked on August 25

Hello community,

We are encountering the following error when trying to open files in our Laserfiche repository: Exception from HRESULT: 0x800A01A8

The issue occurs for different users when they attempt to check out or download files.

Has anyone else experienced this error, and is there a recommended fix or configuration adjustment to resolve it?

Thank you in advance for your help!

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replied on August 25

HRESULTs are cryptic... What's in the details?

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replied one day ago

Thanks for responding to my post. I haven’t been able to reproduce the error myself or get another employee to capture it on their machine, but I was able to obtain the message details. I’m attaching them here for reference.

Thanks again for your help.

Error 1.png (23.25 KB)

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Error 2.png (22.3 KB)

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Error 3.png (20.76 KB)

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Exception from HRESULT: 0x800A01A8

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