Hello,

I am having an issue with the Laserfiche app where metadata changes to a document are not accurately reflected in the app.

For example, I have a folder where users apply metadata to the folder. Workflow then runs and once it is finished, sets all fields in the template to be blank. If I view the document in the desktop client, I can see the metadata has been cleared out. However if I use the Laserfiche app, I still see the values that I had just applied to the document. If I hit the refresh button, nothing changes. If I were to use the desktop client to change the template to a different template, and then refresh the page in the app, I can see the template has changed from the folder view. However, if I go to view the metadata of that same folder the metadata and template are still the same as before. It is only after signing out and back in that I can see the proper template that is currently assigned to the document. If I were to create a document in the folder using the desktop client, that is immediately viewable within the app. So I am not in some offline mode where the version of the repository is outdated. This functionality has been repeatable for me within multiple unrelated systems.

I have tried changing the sync and offline settings, but that has no addressed this issue. Is this the expected functionality?

Thanks,

Stephen