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Question

Question

Unable to save Sub Process changes in Laserfiche 12

Forms Version 12
Updated August 19
asked on August 18

Good day everyone,

I recently upgraded to LF Forms 12.0.2503.10378 and I am unable to save changes to the process that are made in the sub process.

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Function: Error

This is the only error I can see that references this issue.

Anyone have any ideas?

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Replies

replied on August 19

This error does not seem to be relavent.

Did it show "You changes have been saved" after clicking save button? Is there any error alert?

And if you modify the main process, can the changes be saved?

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replied on August 19

No changes were saved.

The form just kept loading and graying out the Saving Button.

I have rebooted the server and that seemed to have temporarily resolved the issue however there is a lot of issues also noted like attempting to submit a form locking the browser, completed tasks going into Locked status, among other things. I am at the point where I am going to do a complete reinstall of the Forms application after hours

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replied on August 19

This symptom is not a typical problem, we cannot diagnose it here; if it could not resolve after reinstall I would suggest openning a support ticket.

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