Custom HTML Field Insert Image Max File Size Clarification

asked on June 26

I am working on a Business Process in Laserfiche Cloud where the form has a custom HTML field. Within the custom HTML field, I have added a table with several rows and columns. In one of the columns, I am trying to add profile pictures of individuals. When I click to insert a picture, the "Insert Image" modal popup says there is a Maximum file size of 50 KB.

I was able to add 2 pictures/images already, but now when I try to add a 3rd where the file size is only 26 KB it is not allowing me and gives the error message "The uploaded file exceeds the size limit.".

Is there a size limit for the total of all pictures/images added to a custom HTML field as well as the individual image? I can't figure out why it's giving me this error message.

As a side note, could the wording be updated to either picture or image for consistency? The button says picture and the modal popup says image.

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replied two days ago

Hi Blake, as images are loaded as Base64 files, where you can see all of the character in the Code view, I'm wondering if you are not hitting the maximum number of characters that the HTML field supports which I believe it around 20,000 characters.

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replied two days ago

Steve, thank you for the idea. I'll check character counts and see if that's it. I'm guessing the workaround would be to have multiple custom HTML fields.

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replied two days ago

I think it was some kind of a character limit, but it's way more than 20,000. I had 93,999 before inserting the last image. That being said, I created a new custom HTML field and was able to add the image in it, so I'm adjusting my strategy.

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Custom HTML Field Insert Image Max File Size Clarification

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