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Question

Does the Docusign Integration still use basic authentication?

asked one day ago

Based on the post linked below from several years ago it seems at one time the docusign integration from Laserfiche used basic authentication. However this is not mentioned anywhere in the documentation of the latest version, so we did not enable basic authentication anywhere. But we still get the error that our password is wrong even when it is correct.

https://answers.laserfiche.com/questions/180193/Docusign-Error-One-or-both-of-Username-and-Password-are-invalid#213016

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replied 12 hours ago Show version history

Docusign dropped support for basic authentication a few years ago and now requires authentication with JWT.

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replied 12 hours ago

Ok, so that means the Laserfiche Docusign Integration does not use Basic Auth, which I just wanted to confirm since it was not mentioned anywhere in the configuration documentation and was the previous cause for the error we are getting from years ago.

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