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Question

Question

Weblink 11 Broken Image Icon When Loading

asked two days ago

Hello,

We are a Public Works dept that has uploaded construction drawings for public viewing. They are very technical and detailed and I've noticed they have a hard time loading in the weblink viewer.

The weblink viewer displays a broken image icon and requires the user "to play around" with it for a quite bit before it displays properly. I was hoping the hotfix would correct this issue as well, but it did not.

Does anyone know if there are any options in weblink designer that could possibly resolve the issue or any other suggestions you have?

1e83eaef-a6c6-412d-b006-115dc864259f.png
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Replies

replied one day ago

I've seen this where it was due to a disk space issue. You may want to check the disk space on this server if you haven't already.

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replied one day ago

Thanks I will follow up with my VAR

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