You are viewing limited content. For full access, please sign in.

Question

Question

Workflow conditional decisions not working

Workflow
Updated 10 hours ago
asked two days ago

I have a workflow with multiple branches and (seemingly) simple Conditional Decisions:

The problem is that entries under these conditions are ONLY routing through the first condition, despite the fact that ALL conditions are supposed to be met in each case. I've looked at the Conditions tab in search results but only the condition in the first example is ever cited. I've also checked to be sure that the necessary variables are set within the process and that each have an assigned value (these are all radio buttons). Stumped. I've successfully constructed complex gateway decisions in forms process so not sure what I'm missing here.

0 0

Replies

replied two days ago • Show version history

To clarify, are you wanting your workflow to run multiple branches if the conditions for the other branches are also met?

If so, you'll want to use a Conditional Parallel instead.

Conditional Decision: Runs the FIRST branch that has satisfied conditions.

Conditional Parallel: Runs ALL branches that have satisfied conditions.

 

Editing to add: Workflow processes from left to right, so if your first branch only has one condition, and it is satisfied, that is why it is seemingly ignoring the second condition in the other branches. Once it is satisfied with a branch, it stops running on the ones that follow.

4 0
replied 10 hours ago

As Sarah said, it goes left to right so if the right most condition is the first one, that's the route workflow takes.

 

You could add your Level2 Review Decision token to the first condition as a Blank, then it would only go that route if those conditions are met.

 

1 0
You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Related Posts
Loading ...