Question

Adding mailto link in rich text

Forms

Updated May 28, 2025

asked on May 28, 2025

I have a richtext field. How can I add mailto:<email> so that when someone click that, it opens the mail application?

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replied on May 28, 2025 • Show version history

Highlight the email address once it has been typed, and click the chain link icon (or, just click the link icon and manually set everything up there):

Then confirm the details in the pop-up screen, and click "Insert Link" to finalize.

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replied on May 28, 2025

Thanks. I do not see the chain icon in the rich text field.

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replied on May 28, 2025

Strange! What version are you on?

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replied on May 28, 2025

Version 12.

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replied on May 28, 2025

Classic Forms

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replied on May 28, 2025

Classic Forms would be the issue, it appears it doesn't support mailto:.

Are you able to use a custom HTML field instead?

<a href="mailto:someone@example.com">Text Here</a>

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replied on May 28, 2025

Thanks, will try.

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Adding mailto link in rich text

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