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Discussion

Discussion

Forms 11 and IPhone Desktop Site option

posted on May 19

Is it a known issue that on an iPhone the follow browsers cannot show "desktop site" format?

  • safari
  • chrome
  • firefox
  • edge

 

Is this a dead end for iPhone users? Or is a fix in the works?

Thanks

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replied on May 20

If you enable "request desktop site" setting on iPhone safari it could show Forms in desktop view.

If you already opened the inbox page you may logout then login to see the difference.

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replied on May 21 Show version history

Hi Rui! 
It's been several years. Hope you are doing well :) Thanks for the response.

This issue is a little misleading. Even though iPhone has a 'desktop site' setting, it still looks significantly worse than any browser on Android in 'desktop site' mode. We found this article that describes it perfectly.

Android desktop (what we are trying to duplicate on iPhone):


iPhone desktop:

  

We have tried all the browsers listed showing in my original post above.

I found a URL on reddit that sets the iPhone browser to desktop and zooms it out, but it still does not look as good as the Android desktop mode. It is barely usable and ugly. 

Is this the first report of this happening? Seems like something that would have been handled years ago and I'm just late to the party :)

Thanks so much

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replied on May 21

Yeah this is the first report of such issue. We had responsive UI design so we don't expect people to use desktop view on phone.

Anyway I tried reproduce it but on fill form page, the responsive UI change was detected by browser width, not browser user agent, so it simply shows like this:

 

Then I tried changing viewport size using embed form, it showed like this:

 

So in your case, do you have custom styles on your form? What is the style look like if you put only a table on the form?

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replied on May 22 Show version history

I'm sure if I omitted the CSS (422 rows) it would render nicely. But that is not my case. I have a table that users select up to 10 columns to show from a drop down list. I am using CSS to set the table width and to rotate my column labels (and their widths) to be 45 degrees as to take up less space. My primary stakeholder is in love with how that looks so I am married to it now, unfortunately.

So the desktop site mode is the most straight forward way to maintain the formatting I need. I'm at a point in this project where I don't have time over the next several months to rework all the CSS so I was looking for an easy fix. Thanks for confirming the situation with the iPhones. I'll take another run at it when time allows. Thanks!!

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