We have a project where we are using Weblink as an Invoice Portal for a distributor's customers. Invoices are posted to the portal, and then we want to monitor whether the invoices have been downloaded.  There are no issues with tracking when a user downloads an individual document. When they download the parent folder (this is the most common action) we do not:

--Have any record that the children in that folder have been downloaded, and

--The folder itself is not tracked as having been downloaded.

We ran a test, with the time of searches of 5/1/2025, 6:05 PM, using Laserfiche Audit Trail 11.0.2306.3549. Here are the test candidates. The document below is in the folder with ID 85908.

Looking at Audit Trail before the test – Search is for one day’s activity, all Export and View Events.

Nothing for the document 85891:

There are events for 85908, the folder:

The Weblink Search:

Next download the Folder, ID 85908:

The event does not show up. (after a 3 minute wait for indexing). We get the same three event from the morning:

Next, open the folder:

The new events show up – but not the Export.

Download the document:

And:

To be continued...