This is with Laserfiche Cloud. 

I have a multi-line text area field in a Business Process form called Description. If I enter a description into that field that doesn't have any line breaks, it works great. If I enter a description with line breaks, the web request fails. I tried applying an index on line breaks, but that doesn't work. If I enter "\n", the web request will accept it, but I can't figure out how to replace invisible line breaks with "\n". Is there a way to do that? I also tried using JSON formatting on the token, but that ran into issues as well as it only escaped what was inside each line, and not the line breaks themselves.

An alternative I've tried is to make Description a multi-valued token. I then create a Full Description token which iterates through each line of Description and adds "\n", keeping it on a single line. I ran into a bug with this (see attached pictures):

1) I click on the Description token: Apply Index > The value at Index > For Each Value - Iteration

2) Click OK.

3) Open the Description token. It now has: Apply Index > All values separated by > For Each Value - Iteration

No matter what I do, it will not allow me to keep "The value at Index" selected. So when I run my workflow, I only ever get the first value multiple times (however many values there are in the Description token). Regardless, even if this worked, this isn't an elegant solution to the initial problem so I'm hoping someone has a better idea than this.

To summarize, I want to convert this (not web request friendly):

TEST1
TEST2
TEST3

To this (web request friendly, using workflow):

TEST1\nTEST2\nTEST3

Thanks in advance.