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Laserfiche Admin Hub agent not prompting for configuration

Version 12 Administration Hub
Updated April 24
posted on April 24 • Show version history

I am finding that when using the Laserfiche installer for installing the Laserfiche Hub Agent, I am not prompted for the configuration and must run the Laserfiche.AdminHub.AgentUtility afterwards along with making firewall requests for port 7055 between the LF Hub machine and the application srvers.

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replied on April 24

Hi, Chuck. Do you install one Administration Hub(not agent) or more than one Administration Hub in your environment?

Administration Hub Agent only prompt for configuration if there are two or more Administration Hub installed. If only one Administration Hub is installed, when installing Administration Hub Agent, Agent should automatically configure itself and connect to Administration Hub so there is no need for manual configuration.

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replied on April 24

Hi! Is this with the most recent spring release or the fall release of 12?

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replied on April 24

I should have been more specific.  This is using the new Laserfiche installer from the spring release.

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replied on April 24

Thanks Chuck! I'll report this to the engineers.

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replied on April 24

I have run into this as well. It didn't happen every time for me, but it did happen a couple of times.

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