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Question

Question

Editing a record code adds the old code to the name field - is this a known issue?

asked on April 24

I've noticed that if I edit a code for a record series, when I save it puts the original code value at the beginning of the name field, so what my record series ends up being is [new code] [old code] [name], so every time this happens I need to go back into the record series and edit the old code out of the name. It doesn't happen often so not a high-stakes issue (therefore I did not feel the need to log a support ticket) but certainly inconvenient when I do need to do it. Is this a known issue? I did not see it in the list on the Cloud admin page. Just curious!

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Replies

replied on April 24

Hm, so it does. Thank you for reporting it. Reference ID # 588213.

 

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replied on April 24

No problem! Thank you.

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