The template for this includes a Text field that allows for multiple values. When you select the template in the Document Manager in Scanning, it starts with a single field. As soon as a value is entered into the field, it generates a new empty field to put an additional value into. This can be repeated until the 20th instance, at which point no new field is generated.

What are the exact steps that lead to the problem? Are you using Laserfiche Online or self-hosted? Are you using Basic Mode scanning or Standard Mode? Are you using Windows client or are you accessing the repository through the browser?

Self-hosted, Standard Scanning, Windows Client.

I select the template that contains the Multi-Value field. I enter a value into the field. As soon as a character is entered into the Multi-Value field, a new blank field appears for me to enter new information. I am able to do this until the 20th instance, at which point no new blank field appears.

Incidentally, this field is used in multiple other templates, each of which seems to have different variations on how many times this process is able to repeat before no new blank fields appear. As far as I can tell, there is no setting within the field or any of the associated templates setting a maximum number of values. Hopefully this helps.