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Question

Question

Workflow

asked on March 17

I have a workflow that routes entries to another folder, depending on its folder location and changes in templates and fields which triggers/continues the workflow, but when it gets to the wait for entry change activity regardless of the specified change it does not continue the workflow

workflow 1.jpg
wait condition.jpg
workflow 1.jpg (147.22 KB)
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Answer

SELECTED ANSWER
replied on March 18

Not if you can change the field. It does not matter who enters yes into the field, it should re-evaluate the condition after every change with a new time stamp.

It seems unlikely that your subscriber is down as it was just working earlier in the day. 

So maybe try one more time. Entering "yes" into the filed and making sure to save and close the file. After verifying the last modified date on the document is updated, refresh your workflow history and check the conditions tab.

You have to manually refresh in the Workflow Designer using F5 just like with a web browser to see updated information.

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Replies

replied on March 17

The last status shows the field is empty.

Do you mean that your making changes to the field after 6:12pm and your not seeing these changes being added to the condition tab?

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replied on March 18

yes, the change made is not reflected in the workflow.

Although there is an access right on the field, some users cannot read, create, or edit some fields. Do you think that is what is causing the changes to not reflect?

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SELECTED ANSWER
replied on March 18

Not if you can change the field. It does not matter who enters yes into the field, it should re-evaluate the condition after every change with a new time stamp.

It seems unlikely that your subscriber is down as it was just working earlier in the day. 

So maybe try one more time. Entering "yes" into the filed and making sure to save and close the file. After verifying the last modified date on the document is updated, refresh your workflow history and check the conditions tab.

You have to manually refresh in the Workflow Designer using F5 just like with a web browser to see updated information.

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replied on March 18

Thanks Chad

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