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Question

Bad Request - Request Too Long when accessing LFDS

Directory Server

Updated March 4

asked on February 27

Client is encountering an issue where they are encountering the following error message they attempt to access the LFDS from their machine:

Bad Request - Request Too Long

We have reviewed the cookies associated with the particular web URL and deleted/removed them but that didn't help.

Client is able to access the LFDS when on the LFDS server itself.

Any ideas?

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Replies

replied on February 27

If there is a reverse proxy, web application firewall (WAF), or another such network appliance between the client and the Laserfiche Directory Server instance, that may be throwing the error rather than LFDS itself.

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replied on March 4

Client doesn't believe there is anything between his machine and the LFDS server. According to him, this was working from the onset and recently started manifesting.

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Asked February 27
Updated March 4
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