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Question

PDFs open in associated application even though I have "Open with The Laserfiche Document Viewer" options selected

Version 11 Self-Hosted

Updated February 24

asked on February 21

Like the Title reads, I have "The Laserfiche Document Viewer" option selected but opening PDFs still opens them in my PDF reader (KOFAX PDF) instead of the LF document viewer

Here are my options selected:

Some users report this and some do not.

please help!

Thank you!

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Replies

replied on February 21

The embedded viewer will only work with Acrobat. That view cannot host other applications.

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replied on February 24

Thanks for the reply, Miruna.

Is that new? Because I've been using it with Tungsten (formerly known as KOFAX) for quite a while and it's always displayed in the Reader.

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Asked February 21
Updated February 24
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