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Question

Question

LF12 Forms process not submitting

asked on February 21

After upgrading from Forms 11 to 12 (12.0.2410.345), most of my processes seem to be working great; however, I have one process that doesn't do anything after clicking Submit. The submit button disappears but never moves on. I can still navigate throughout the form, including next/previous pages and changing data. It doesn't matter whether I'm starting the published process, starting regular or test from the diagram, or preview from the form designer. All processes are using the modern form designer. Has anybody else experienced this?

1 0

Answer

SELECTED ANSWER
replied on March 3

Support hasn't reached to us but I had tried with the process and I could reproduce the issue on 12.

It was related with the formula set on "AmntThisRequest" field:

=IF(PurchaseType<>"Blanket Preapproval",
TotalCharges,
tblBlanketTotals.BlanketAnticipated
)

The tblBlanketTotals.BlanketAnticipated is a currency field in table so it might not be proper to be used as value for a currency field.

If you modify the formula to use SUM(tblBlanketTotals.BlanketAnticipated) then the issue would be gone.

Anyway, this formula used to work on 11 and there was a related bug for it (#565924). This bug will be fixed in Forms next release so the formula could still work. For now please use the workaround to avoid setting array as value for a currency field. Sorry for the inconvenience.

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Replies

replied on February 23

Hi Jonathan, we are not aware of such issue. Can you please open a support ticket and provide the process? Thanks.

2 0
replied on February 25

Hi Rui,

It's throwing JS errors on Submit or Save as Draft:

vendor.js?v=12.0.2410.345:1544 ERROR Error: Uncaught (in promise): TypeError: (0 , te.edS)(...).toPrecision is not a function
TypeError: (0 , te.edS)(...).toPrecision is not a function

I have a ticket open with our SP. They'll probably be reaching out to you soon!

Thanks,

Jon

1 0
replied on March 3

A case has been opened - 243793.

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SELECTED ANSWER
replied on March 3

Support hasn't reached to us but I had tried with the process and I could reproduce the issue on 12.

It was related with the formula set on "AmntThisRequest" field:

=IF(PurchaseType<>"Blanket Preapproval",
TotalCharges,
tblBlanketTotals.BlanketAnticipated
)

The tblBlanketTotals.BlanketAnticipated is a currency field in table so it might not be proper to be used as value for a currency field.

If you modify the formula to use SUM(tblBlanketTotals.BlanketAnticipated) then the issue would be gone.

Anyway, this formula used to work on 11 and there was a related bug for it (#565924). This bug will be fixed in Forms next release so the formula could still work. For now please use the workaround to avoid setting array as value for a currency field. Sorry for the inconvenience.

0 0
replied on March 4

@████████That workaround is perfect, thank you! I'll stick with SUM going forward, since that has the added benefit of self-documentation.

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