Hello -
We setup a new Pre-Employment packet for our PD. It is a large form that has 30 pages that an applicant will fill out. We noticed on our first applicant that when they had to fill out a page that is setup as a collection, the applicant submitted 19 pieces, however when it stored in laserfiche it only 15 were stored, so missing 4. There were 37 pages before and 7 pages after that all stored fine. Just curious if anyone has had that happen before.
After submission it goes to a user to look over and then send it on. The email the user received was already missing the information - the Save to Repository task is after the initial first look.
We are using Forms 11.0.2311.50564, and we did adjust the timeout to 2 hours I believe prior to this. I could see the applicant had saved drafts along the way.
Any help would be greatly appreciated. The process overall seemed to be pretty smooth except this one piece.