How can I filter these out of our search when our customers ask for videos we recommend. The reason I selected this video is because it is the top search when entering "business process" that includes a full overview of the product. Sometimes customers ask for videos they can save to watch later when they have downtime and don't have time to schedule a direct training with us. It seems like every time I recommend a video from the support site, no one can access it. It is not often that SPs watch these videos as we work in and train on the product every day, they are mostly for customers to use that prefer videos over documentation.