Question

Capability for self-hosted users to access cloud-based services

Laserfiche Cloud Self-Hosted

Updated January 14

asked on January 13

We have a self-hosted Laserfiche installation, and I don't expect that to change in the foreseeable future. Obviously, vast development efforts have gone into the cloud product for several years.

It's my understanding that some cloud-based features are in fact available to self-hosted customers. Is there a document that outlines cloud-based services available to self-hosted users, how much they cost, and how to access them?

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Answers

APPROVED ANSWER

replied on January 13

I believe the only cloud-based feature that is available for self-hosted is Direct Share.

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SELECTED ANSWER

replied on January 13

Config instructions for Direct Share are at the bottom of this Web Client Configuration > Services page: doc.laserfiche.com/laserfiche.documentation/11/administration/en-us/Default.htm#../Subsystems/WAConfiguration/Content/general-services.htm

Instructions are the same for LF12. You need the Direct Share API key first and can reach out to your Solution Provider for pricing.

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SELECTED ANSWER

replied on January 13

Instructions are the same for LF12. You need the Direct Share API key first and can reach out to your Solution Provider for pricing.

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Replies

replied on January 13

My understanding from my VAR is that you'd have to set up a Cloud subscription and link it to your on-prem somehow, so that your on-prem can use the Cloud subscription just for the actions that require Cloud connectivity. I suggest checking with your VAR.

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replied on January 14

This is what our customers do. If they need a cloud service they purchase a separate cloud system and run the service through there. Now that on-prem includes api endpoints you can easily and securely share most data between the systems.

Usually this is done to access invoice capture.

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replied on January 14

Craig is correct that Direct Share is currently the only integration possible. There are discussions about making more Cloud functionality available to self-hosted, but it's in the "how would we do it?" and "are customers interested?" phase. So if you had something specific in mind, we would love to know what it is.

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